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Terms and Conditions

[Last updated on 7th August 2019] 

  1. Introduction
  2. User Account and Registration
  3. Amendments to this user agreement
  4. Order & Delivery
  5. Payments
  6. Online Promotion
  7. eGift Cards
  8. Intellectual Property
  9. Liability and Indemnity
  10. Warranty Terms & Conditions


Section 1: Introduction

Welcome to AlNasser ( These are the terms and conditions governing your access to and use of the website and its related sites, services, sub-domains, apps and tools (collectively referred to as "Website"). The Website is owned and operated by FAISAL AL-RASHEED & PARTNERS GROUP FOR GEN. TRAD. & CONT (referred to as “AlNasser” or “we” or “our” or “us”). The Website is provided as a service to you (the “Service”) and is intended to allow its users to browse and/or order products and other goods or services (the “Products”). As a user of this Website (referred to as "you” or “your"), you acknowledge that your use of this Website for any reason, including any transactions you make ("use” or “using") is subject to our terms and conditions mentioned below, which without being limited, include other important hyper-linked sections like the Privacy Policy, etc. (collectively the “Terms”).

Section 2: User Account and Registration 


Section 3: Amendments to this user agreement 

You acknowledge and agree that AlNasser reserves the right to change these Terms and conditions at any time. Any such changes will be deemed to have taken effect when posted on with the date mentioned at the beginning of the terms and conditions section and it is your responsibility to read the Terms on each occasion you use the Website. By accessing the Website, registering an Account or using the Services offered by AlNasser on the Website, you agree to be bound by the Terms. If you do not agree with all or any of the Terms, your sole recourse is to discontinue your use of the Website.

Section 4: Order & Delivery



Section 5: Payments


Section 6: Online Promotions


Section 7: eGift Cards


Section 8: Intellectual Property

Section 9: Liability and Indemnity


Section 10: Warranty Terms & Conditions

Warranty will be provided for certain purchased products (based on the terms mentioned in the product descriptions in each case) against defects that occur after purchase of products. The warranty is not applicable to cases other than defects in material, design and workmanship. Warranty obligations are limited to repair of defective product or replacement of the defective part, or replacement or refund according to market price of the product itself (such decision at the product seller’s discretion). Not all products are covered by the warranty, always check the product listing to know if it includes warranty benefits.